For med spas & aesthetic clinics

Premium clients deservea premium portal.

Consultations, consents, treatment plans, before/after galleries, memberships, and rebooking in one branded experience that looks as good as the room they're sitting in.

lumen.holdthat.systems/portal
Your treatment plan

Welcome back, Ava ✨

Current plan
Glow Reset
Visit 3 of 6
Next visit
Mar 18
Microneedling + LED
Loyalty tier
Gold
2 visits to Platinum
Plan progress
On track
Consultation & baseline photos
Visit 1 — HydraFacial
Visit 2 — Chemical peel
Visit 3 — Microneedling (next)
Visit 4 — LED resurfacing
Final review & maintenance plan
Skin score
84
+22 pts
Membership credits
185
+$145
Live activity
Dr. Reyes added a note to your file
Today
Upcoming
  • Microneedling + LED
    Mar 18 · 2:00 PM with Dr. Reyes
  • Pre-care reminder
    Pause retinol 48hrs before
  • Membership perk unlocks
    Free LED add-on at visit 4
Sound familiar?

What med spas usually deal with.

Intake forms on paper or in a clunky EMR that breaks the experience
Consents re-signed every visit because no one can find the last one
Before/after photos buried in staff phones or generic cloud folders
Membership perks and package balances clients can't track
Rebooking via text tag — drop-off after the first treatment
A booking link that looks nothing like your beautiful brand
Your hub includes

Built around how med spas actually work.

Branded intake

Health history and consent forms styled to your clinic — not a generic SaaS dashboard.

Treatment plans

Multi-visit plans clients can see, follow, and feel progress against.

Before/after gallery

Private photo timeline per client. They watch their own results.

Memberships & packages

Live balance, perks, and next-perk-unlocked countdown to drive retention.

Rebooking nudges

Time-since-last-visit prompts and one-tap rebooking from the portal.

Aftercare & education

Treatment-specific care instructions and product recos that reduce front-desk calls.

"Every client said the same thing the first time they logged in: 'this feels expensive.' Membership renewals jumped 34% in the first quarter."

DR
Dana R.
Owner · Lumen Med Spa
Common questions

Before you ask.

Does this replace my EMR or booking software?

No. The Hub sits in front of your EMR and booking platform — it's the polished client-facing layer. We integrate with most major systems.

Is it HIPAA-conscious?

Yes. Health information and consents are encrypted in transit and at rest, with access logs. We'll walk you through your specific compliance needs during the Blueprint.

Can each provider have their own branded view?

Yes. For multi-injector or multi-location practices, we can scope branding, schedules, and content per provider or location.

Ready to give your clients one calm place to work with you?